Frequently Asked Questions
Where can I find product sizing information?
Product sizing varies between the different garments. Product size information can be found on the "Size Guide" page as well as toward the bottom of each product's description.
Can I track my order online?
Once your order is dispatched, you should receive an email with your tacking reference number and a link to the delivery company’s parcel tracking website.
How do I return my order?
If you have a problem with your order please get in touch. We will do everything we can to right any wrongs.
Contact us using the email below
support@timescene.co.uk
What if I receive my order but the is wrong product or is damaged?
We strive to ensure goods leave us in the best condition however if your item is wrong or simply damaged in transit, please contact support@timescene.co.uk immediately.
How do I care for the clothes?
We'd like to think that you'd want to take care of the clothing you spend your hard earned money on.
Because of this, we include basic washing instructions on every garment on the inside tag.
A good rule of thumb for anything with a graphic print, big or small, flip it inside out and hand wash to ensure maximum longevity.
Keep brights with brights and darks with darks. Try not to wash white with colours unless you're feeling edgy and going for that tie dye cross contaminated effect.